If XHide is a system app and you cannot remember the security question, the only remaining way to clear the lock is a Factory Data Reset.

When prompted for the password, look for an option that says "Forgot Password" or a small question mark icon.

⚠️ This method may delete the files currently hidden inside the vault depending on how the app encrypts data. Use this only as a last resort. Go to your phone’s Settings. Select "Apps" or "App Management." Find XHide in the list.

Keep your security question answer in a physical notebook or a secure password manager.

If you have forgotten your XHide password or safety question, here are the most effective ways to regain access to your hidden files. Use the Security Question Recovery

To avoid losing access to your private data again, consider these best practices:

Tap on "Storage" and then select "Clear Data" and "Clear Cache." Re-open the app; it should now act as a fresh installation. System-Level Reset

The process for an XHide password reset depends entirely on whether you are using the built-in privacy feature found on Infinix and TECNO devices or a third-party application with a similar name. Because these tools are designed for high-level security, they do not always offer a traditional "forgot password" link to prevent unauthorized access.

If the app allows it, link your XHide to a Google or HiAccount for cloud recovery.

If the option isn't visible, try entering an incorrect password multiple times until the recovery prompt appears. Answer your security question accurately.