: The redirected device appears as if it were plugged directly into the technician's computer, allowing the use of local tools and drivers.
While the official developer, IncentivesPro , has transitioned to version 2.x, version 1.9.7 remains a cornerstone for technicians due to its specific compatibility with older workflows and its lightweight nature. : The redirected device appears as if it
: Uses TCP and UDP connections to communicate, typically through port 32075. How to Use the Customer Module has transitioned to version 2.x
The version 1.9.7 Customer Module introduced and refined several features that made remote servicing more efficient: and car diagnostic adapters.
: Redirects smartphones, printers, 3G/4G modems, CNC controllers, and car diagnostic adapters.