: If an email server was previously configured in SEPM, the administrator will receive an email containing a link to activate a temporary password. 2. Manual Reset via "resetpass.bat" (If Available)
The resetpass.bat tool was historically used to reset a forgotten Symantec Endpoint Protection Manager (SEPM) administrator password to the default "admin". However, this utility was removed in later versions (starting with version 12.1 RU1 MP1) for security reasons.
The most direct way to reset your password in SEPM 14 is via the built-in email recovery system.
If you have a copy of the tool from an older installation, the process typically involves: Resetpass.bat for symantec 14 | Endpoint Protection
: Provide the username of the account you need to reset.
While official support for this tool was removed, some administrators still attempt to use it if they can locate a legacy version. Note that this is generally for version 14 and may not work.
: Open the logon screen on the management server.