Your specific tax classification.
If you find the online portal is down or "patched" (undergoing updates), Potogas often recommends using their mobile app or contacting them via Facebook Inbox for manual processing.
This guide provides the most current information on how to navigate the Potogas billing system, including the "patched" requirements for successful invoice generation. Billing Requirements for CFDI 4.0 potogas san luis potosi facturacion patched
Invoices are only generated using original tickets ; copies are generally not accepted.
Due to tax changes implemented in 2023, Potogas requires accurate data to comply with of the CEDI/CFDI standards. To ensure your invoice is generated correctly, you must provide: Your specific tax classification
If the online system fails, you can contact support via: Phone: (444) 811-1213 WhatsApp: 444 811 1213 Troubleshooting Common Issues
Must match the Constancia de Situación Fiscal exactly (e.g., Sin Régimen Capital S.A de C.V.). RFC: Your official tax identification number. Billing Requirements for CFDI 4
You can send your digital tickets and tax information directly to info@potogas.com.
If you visit one of the 13+ Potogas stations for cylinder sales or vehicle filling, you can request immediate invoicing at the window.
For delivery of the XML and PDF files. How to Generate Your Potogas Invoice