Try a different USB cable or port. Some cheap USB-C to USB-A adapters don't play well with serial converters.
Windows, macOS, and Linux do not always come with these drivers pre-installed, which is why your device might show up as "Unknown Device" or "USB2.0-Serial" in Device Manager. 2. Where to Download the Driver hw-417-v1.2 driver
Look for the (Windows) or CH341SER_MAC.ZIP (macOS). Try a different USB cable or port
Getting the (typically a USB-to-Serial adapter based on the CH340 chipset) to communicate with your computer is usually a quick fix, provided you have the right driver. These modules are staples in the DIY electronics world, often used to program Arduino Pro Minis, ESP8266s, or to debug routers. or to debug routers.