: Open the app and log on with your existing username and password.
: Visit the HSBC online banking website and enter your username.
: Turn on your device by holding the green button. Enter the SMS code when prompted, then create and confirm a personal PIN on the device itself. Comparison: Digital vs. Physical Secure Key Secure Key FAQs | Ways to Bank - HSBC Expat hsbc activate new secure key better
: Without an active Secure Key, you may be restricted to a "limited service" view of your accounts. Activating it allows you to set up new payees, update personal details, and make international transfers.
HSBC Secure Key Activation: Moving Toward a Better, Safer Digital Experience : Open the app and log on with
This is now the default for most regions, including the UK, UAE, and Singapore.
: Enter the SMS code into the app and create a new 6-digit PIN . This PIN is separate from your physical card PIN and is used specifically for your Secure Key. Enter the SMS code when prompted, then create
: Input the serial number found on the back of your physical device.
: Secure Key creates an extra barrier that makes it virtually impossible for online fraudsters to steal your information remotely.