This error often appears when one of the three required package URLs is missing or when the chosen versions belong to different regional or hardware groups. Common Causes of the Error
: If your phone is a rebranded or Chinese model, Huawei may flag it as "uncertified." Ticking the "Force Auth Bridge" checkbox at the bottom of HiSuite Proxy can sometimes bypass this.
: In the HiSuite Proxy interface, make sure you have checked the boxes for "CUST PKG" and "Preload PKG" before clicking "Setup".
: Ensure you have populated the fields for Base , CUST , and Preload in HiSuite Proxy.
Troubleshooting "Group Version Not Match" in HiSuite Proxy If you are trying to upgrade or downgrade your Huawei device and encounter the error, it typically means HiSuite Proxy cannot verify that the selected firmware packages (Base, CUST, and Preload) are a compatible set for your specific device variant.
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This error often appears when one of the three required package URLs is missing or when the chosen versions belong to different regional or hardware groups. Common Causes of the Error
: If your phone is a rebranded or Chinese model, Huawei may flag it as "uncertified." Ticking the "Force Auth Bridge" checkbox at the bottom of HiSuite Proxy can sometimes bypass this.
: In the HiSuite Proxy interface, make sure you have checked the boxes for "CUST PKG" and "Preload PKG" before clicking "Setup".
: Ensure you have populated the fields for Base , CUST , and Preload in HiSuite Proxy.
Troubleshooting "Group Version Not Match" in HiSuite Proxy If you are trying to upgrade or downgrade your Huawei device and encounter the error, it typically means HiSuite Proxy cannot verify that the selected firmware packages (Base, CUST, and Preload) are a compatible set for your specific device variant.
