Run the installer from the Control Panel > Programs and Features , select ESET PROTECT Server , and click Change > Repair . During this process, you can deselect "Use Administrator password already stored" to set a new one.

Attempt to access the Advanced setup (or press F5 ). When the password prompt appears, click Restore Password .

For older systems or specific technical issues, ESET Technical Support may provide a tool that generates a numeric ID. You must provide this ID to ESET Technical Support to receive an unlock code.

In scenarios where standard restoration fails, ESET provides specialized utilities:

ESET Endpoint Security Password Reset: A Comprehensive Guide

Open the main ESET Endpoint Security program window.

Select the policy applied to the target computer.