For issues specifically about your order or obtaining a lost key, email orders@bmtmicro.com or call 1-800-414-4268 (US/Canada).

Are you receiving a (like "Invalid Key" or "Connection Failed") when you try to register?

An internet connection is mandatory for the initial registration to validate the key against their servers.

AirMyPC Registration Key Fix: Troubleshooting & Activation Guide

If you use Webroot, you must manually allow the AirMyPC.exe process. Go to Settings > Identity Protection > Application Protection and set AirMyPC to "Allow" or "Protect".

The most common reason a valid registration key fails is that the software cannot reach the activation server.

Ensure your PC’s date and time are set to Automatic . Manual time settings can cause a "time-out" between your computer and the activation servers, leading to authorization errors. 3. Advanced Fix: Manual Registry Cleanup

Manually deleting related registry keys under your User Profile can force the application to prompt for a fresh registration key upon re-installation.