If the water is or if it's just a digital error The age of your unit
Internal seals may be leaking water into the brine tank during the softening cycle. Step-by-Step Troubleshooting Guide 40278 water softener full
Once you have cleaned the nozzle and venturi, start a manual "Extra Regeneration." Watch to see if the water level drops during the "Brine Draw" cycle. Preventing Future 40278 Errors If the water is or if it's just
Take a broom handle and gently push down on the salt. If the top layer is hard but there is hollow space or water underneath, you have a bridge. Break up the salt carefully to allow it to mix with the water again. 40278 water softener full